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Swiggy Introduces Swiggy Pawlice: A New Initiative to Aid in Finding Lost Pets

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Vidhi

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3 min read

17 Apr, 2024

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Swiggy, the renowned food delivery company, has launched an innovative feature on its app called Swiggy Pawlice, aiming to assist pet parents in finding their lost furry companions. This initiative harnesses the extensive network of Swiggy's delivery partners, turning them into allies in the search for missing pets.


The unveiling of Swiggy Pawlice was attended by notable figures such as Shantanu Naidu, General Manager of Tata Trusts, House of the Chairman, alongside other pet parents. Rohit Kapoor, CEO of Swiggy Food Marketplace, expressed his empathy as a pet parent himself, emphasizing the distress that comes with the thought of a missing pet. He highlighted Swiggy Pawlice as a dependable resource for pet owners in such challenging times.



Shantanu Naidu commended Swiggy for taking responsibility and setting an example of empathy in today's world. He emphasized the importance of businesses like Swiggy demonstrating mindfulness towards animal welfare.


Pet parents can easily report their missing pets through the Swiggy app, providing essential details and photos. Swiggy's extensive network of over 3.5 lakh delivery partners plays a pivotal role in this initiative. These delivery partners, given their frequent presence in various neighborhoods, are well-positioned to offer assistance.



However, it's important to note that delivery partners are instructed not to retrieve the pets themselves. Instead, they promptly inform a dedicated team at Swiggy, providing details and location. Swiggy then shares this information with the pet parent, facilitating a potential reunion.


Recognizing the significance of such reunions, Swiggy celebrates the efforts of delivery partners with rewards as tokens of appreciation. Moreover, on National Pet Day, April 11, Swiggy introduced the "Swiggy Paw-ternity Policy," offering a range of benefits to its full-time employees with pets, including pet adoption leave and remote work options during the settling-in period of their pets.


With Swiggy Pawlice and the Swiggy Paw-ternity Policy, Swiggy demonstrates its commitment not only to customer satisfaction but also to the well-being of pets and their owners.

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