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The Brihanmumbai Municipal Corporation (BMC) has launched an innovative online system to manage complaints and register vaccinations and sterilizations for stray and pet dogs. This new initiative also offers valuable information on animal welfare.
The system, led by BMC Commissioner Dr. Bhushan Gagrani, Additional Municipal Commissioner Mrs. Ashwini Joshi, and Deputy Commissioner Kiran Dighavkar, aims to make animal welfare services more accessible to Mumbai residents. Dr. Kalimpasha Pathan, General Manager of the Veterinary Health Department, explained,
"The online platform provides comprehensive details on various animal welfare measures implemented by the BMC".
It also offers resources on government departments and organizations involved in this sector. Citizens can register their stray or pet dogs for vaccination and sterilization through the MyBMC mobile application or by visiting the link (https://vhd.mcgm.gov.in/register-grievance) on the BMC website. Users need to select either 'Complaint' or 'Request' on the platform and complete the required fields. A unique number is generated for each submission, allowing citizens to track the status of their complaints or requests in real-time."
Additionally, the BMC has established an online registration facility for the cremation of small deceased pets at the Malad crematorium. Pet owners can register animals weighing less than 50 kg via the provided link. After entering the necessary information, users can choose a time slot for cremation within two days. Cremation slots are available daily at 12 noon and 4 pm, with confirmation details sent to the registered mobile number.
Dr. Pathan added, "These new online services are part of the BMC’s efforts to streamline animal welfare activities and provide efficient support to residents. We hope this system will promote a more humane approach to managing stray and pet animals in Mumbai."
By simplifying access to these services, the BMC aims to enhance the quality of animal welfare in the city, fostering a more responsible and caring community.
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